Payment Policy

 

Last Updated: 20-10-2024

Payment Options

At Lights Haven, we prioritise your security and convenience. We offer a variety of payment methods that are easy to use and fully compliant with United Kingdom legal requirements.

Mastercard

Mastercard is a globally trusted payment method known for its strong security features. To make a payment with your Mastercard:

  1. Choose Mastercard during checkout.
  2. Input your card details and any required security information.
  3. Follow your bank’s verification process to complete the transaction.
  4. Once payment is successful, you will be redirected back to our website and receive a confirmation of your purchase.

American Express (AMEX)

American Express (AMEX) offers premium credit services with excellent customer support and rewards. To pay with AMEX:

  1. Select American Express as your payment option at checkout.
  2. Enter your card details and the necessary security information.
  3. Complete the transaction by following your bank’s security protocols.
  4. After the payment is confirmed, you will be redirected to our website, where a confirmation of your purchase will be provided.

Maestro

Maestro, a debit card service from Mastercard, is widely accepted in Europe and allows for direct bank payments. To use Maestro:

  1. Select Maestro at checkout.
  2. Provide your card details and required security information.
  3. Confirm the transaction through your bank’s verification steps.
  4. Once confirmed, you’ll be directed back to our website and receive a confirmation of your purchase.

Visa

Visa is recognised globally for its security and ease of use. To pay with Visa:

  1. Choose Visa as your payment method during checkout.
  2. Enter your card details and any required security information.
  3. Complete the transaction by following your bank’s security procedures.
  4. Upon successful payment, you will be redirected to our website and receive confirmation of your purchase.

Security and Privacy

We take your security seriously. All transactions on our website are encrypted to safeguard your personal information. Our platform is regularly updated and monitored to meet the latest security standards and legal requirements.

Customer Support

For any questions or concerns regarding payments, our customer support team is here to help. You can reach us for any inquiries.

Contact Information

Trading Name: Lights Haven

E-mail: info@lightshaven.com

Phone: +44 7878 797168

Address: Kleine Hoorn 18, Marum, Groningen, 9363 EW, Netherlands

Customer Service: Our customer service is available from 9:00 AM to 5:00 PM (Monday to Friday).

Response Time: Customer service responds within 24/48 hours during business days.